4 Potential Causes of Employee Poor Performance
Oct26

4 Potential Causes of Employee Poor Performance

(originally published in 2011, revised and updated 2015) Introduction  There are many reasons why employees can’t or won’t perform up to supervisory expectations or even up to their own potential. Often there are clues that suggest the ultimate source of poor performance but anecdotal evidence of today’s performance shortfall not sufficient to diagnose the underlying issue. A comprehensive look at the environment in...

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6 Tips for Young Supervisors Directing Older workers

For some industries, front line supervisors rise up the ranks by gaining technical experience. Working 15 years, an employee could move up to supervisor because he or she has more experience than most of the workers supervised. This historical picture has certainly changed.  Younger workers can learn through education some of what used to take 10 to 15 years to learn as an apprentice.  In addition, the accelerated pace of change and...

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Part 3: HR Intervening with a Potentially Violent Employee

Previous articles in this series: Part 1:HR Principles Guiding Workplace Violence Prevention; Part 2: HR Steps to Preventing Workplace Violence Making the plan After reviewing an employee’s history, behavior and disclosures, a comprehensive plan for intervening must be developed. It is useful to consider past interventions with this employee as information on how this one will progress.  Review company policies that might apply...

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Part 2: HR Planning to Prevent Workplace Violence

Previous articles in this series: Part 1:HR Principles Guiding Workplace Violence Prevention Roles in preventing workplace violence There are four entities to be considered when developing policies and procedures on the management of potentially violent employees: The individual, the work unit, the company and the community. The company’s role varies regarding these groups. The company has a duty to protect all employees from...

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Part 1: HR Principles Guiding Workplace Violence Prevention

Workplace shootings covered in the news remind human resource professionals that monitoring potential violence and unsafe behavior in the workplace is crucial. Planning for any performance intervention or termination conference must include an evaluation of the risk for dangerous behavior. This article includes a comprehensive series of questions to support such an evaluation. Introduction Section 5(a)(1) of the Occupational Safety...

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HR: Sorting out Business Mistakes – Employees and Customers

  When you make a mistake at work, do you obsess and then over-react?  Maybe you blame others around you. I tend to think about it over a 24 hour period and then usually let it go. I rarely blame others and try to go easy on myself about whatever I contributed to the error or problem.  This is partly because of my age and experience and partly due to some great advice I got as a young executive in my first management job. How you...

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